We're Here to Help
Contact Us
Have a question about your subscription, need fragrance advice, or just want to say hello? We'd love to hear from you.
Visit Us
Base Note Inc.
123 Fragrance Avenue, Suite 400
New York, NY 10013
United States
Response Time
We typically respond within 24 hours.
For urgent matters, please email us directly.
Send Us a Message
Fill out the form below and we'll get back to you shortly.
Looking for Quick Answers?
Check out our frequently asked questions for instant answers about subscriptions, shipping, fragrances, and more.
View FAQ